by Jose A. Brenes, Hansell Solis-Ramirez, Ignacio Diaz-Oreiro and Gustavo Lopez
Journal of Engineering Research and Sciences, Volume 5, Issue 7, Page # 16-42, 2026; DOI: 10.55708/js0507002
Abstract: The evaluation of usability, user experience, and accessibility (UAUX) has been extensively studied. However, it has often been limited to specific domains with small samples. This paper presents an extensive systematic literature review of 582 case studies published between 2014 and 2023. Our findings confirm the continued dominance of usability with the System Usability Scale… Read More

(This article belongs to the Special Issue on SP8 (Special Issue on Digital and Engineering Transformations in Science and Technology (SI-DETST-26)) and the Section Software Engineering – Computer Science (SEC))

by Ignacio Diaz-Oreiro and Gustavo Lopez
Journal of Engineering Research and Sciences, Volume 5, Issue 6, Page # 15-26, 2026; DOI: 10.55708/js0506002
Abstract: User Experience (UX) evaluation is fundamental for digital product improvement, yet traditional written questionnaires face limitations in engagement, accessibility, and response consistency. To address this, we present the design, development, and validation of voice-based adaptations of the User Experience Questionnaire, or UEQ, using natural conversational interfaces. This research introduces two distinct implementations: direct scale mapping… Read More

(This article belongs to the Special Issue on SP8 (Special Issue on Digital and Engineering Transformations in Science and Technology (SI-DETST-26)) and the Section Information Systems – Computer Science (ISC))