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Keyword: User Experience Questionnaire
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Open AccessArticle
12 Pages, 3,274 KB Download PDF
Beyond Written Surveys: Validating Voice-Based Implementations of the User Experience Questionnaire

by Ignacio Diaz-Oreiro and Gustavo Lopez
Journal of Engineering Research and Sciences, Volume 5, Issue 6, Page # 15-26, 2026; DOI: 10.55708/js0506002
Abstract: User Experience (UX) evaluation is fundamental for digital product improvement, yet traditional written questionnaires face limitations in engagement, accessibility, and response consistency. To address this, we present the design, development, and validation of voice-based adaptations of the User Experience Questionnaire, or UEQ, using natural conversational interfaces. This research introduces two distinct implementations: direct scale mapping… Read More

(This article belongs to the Special Issue on SP8 (Special Issue on Digital and Engineering Transformations in Science and Technology (SI-DETST-26)) and the Section Information Systems – Computer Science (ISC))

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